TeleGroup provides comprehensive IT services including IT projects realization, managed services, technical support and maintenance for all systems from our portfolio.
Companies today are impelled to change their approach to IT management due to limited budget and increasingly strict requirements for availability of business systems. In order to replace capital with operational costs, companies are opting for engagement of specialized IT companies. These companies manage the IT environment and availability of business services, while their IT staff is engaged in creation of IT strategy which helps drive the business strategy of the organization.
TeleGroup IT services helps you optimize and manage your traditional IT environment to quickly adopt new technologies.
- Consulting services
- IT system auditing
- Laboratory and demo testing
- IT solutions designing
- System installation, integration and commssioning
- Software development
- Managed services
- Technical support
- Expert trainings
System Installation, integration and commissioning
Professional implementation is the key part of any IT solution.
TeleGroup team of experts, through the interaction with users, carefully analyses and evaluates their business requirements and goals, thus creating optimal solutions. Testing of systems and equipment is performed before installation, so that our clients can have business process continuity, maximum usage and reliability of the system, while protecting the investment into their IT infrastructure. System implementation is done in accordance with the standard for providing of IT services ISO 20000 and project management of the implementation is led by our PMP (Project Management Professional) certified staff. After successful implementation and system commissioning, users are given detailed As-Built documentation with specific knowledge and training to ensure efficient system exploitation.
Managed services and Managed security
Let us manage your digital world and watch your business soar!
Unlike traditional maintenance, Managed service represents the service which includes complete administration and operation management of your IT services. The users get exactly what they want for an optimal price with multiple benefits:
- Increase of efficiency
- Reduce your operational overhead, risks and costs
- Enable business continuity
- Shifting focus from dealing with technology to business development
What we offer
IT infrastructure management
- Network management
- Servers & storages
- Maintenance of work stations
Communication & Collaboration systems management
- IP PBXs
- Audio and video conferencing systems
- Wireless and radio systems
Business applications management
Technical support
We can tell you more than just to turn it off and on.
Technology driven companies must protect their investment, which means careful selection of a technology partner, who will provide accompanying implementation services and maintenance of information-communication systems. Efficiency of business services and system recovery time in case of failure depends on this selection, which directly influences business continuity.
At TeleGroup, we understand the importance of a 24/7 or 8/5 model of professional services and technical support for our users. Our services include solution design, installation, system commissioning and maintenance of equipment and applications from our entire portfolio.
Following the most significant technological leaders worldwide and equipment manufacturers, our expert team have been certified in various technological fields. Our service delivery approach is rooted in operational excellence and our management model puts accountability and leadership first at any of the targeted markets.
